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KEY ACCOUNT MANAGER/ BUSINESS DEVELOPMENT

 Our Client is an IT infrastructure and support firm located on the island part of Lagos. As a result of expansion, we are looking for a qualified senior Key account manager to join the Customer relationship team and be is responsible for the management of sales, and relationships with particular customers. .  Account managers serve as the interface between the customer service and the sales team in a company. They are assigned a company’s existing client accounts.
  • Playing an integral role in new business pitches and hold responsibility for the effective on-boarding of new clients.
  • Responsible for the development and achievement of sales through the direct sales channel members.
  • Focusing on growing and developing existing clients, together with generating new business.
  • Write business plans for all current and opportunity tender business.
  • Act as the key interface between the customer and all relevant divisions
  • Implements Set sales targets and specific performance metrics, aligned with business strategies
  • Administer and support business account managers and representatives to ensure client satisfaction
  • Communicate with clients at a senior level to resolve issues and inquiries
  • Generate innovative ideas to support customers and boost brand awareness
  • Stay up-to-date with product launches and provide support to clients and the sales team
  • Increase retention and run campaigns on expired clients
  • Must be customer-oriented with a ‘can do’ attitude. Our ideal candidate has a drive for achieving goals and maintaining a great customer experience.
  • Must be able to increase sales and build successful long-term client relationships.
  • Presenting sales results to the board on a quarterly and annual basis.
  • Speaking at conferences and events about the company’s products and services.
  • Implementing sales strategies across the company and monitoring effectiveness
  • Qualification  and Experience
  • BSc Degree/ HND and applicable experience or successful track record with 5 to 7 years’ sales/Relationship Management experience.
  • Experience of managing major regional accounts at head office level.
  • Highly self-motivated.
  • Proven work experience as a key Senior account manager
  • BSc Degree/ HND and applicable experience or successful track record with 5 to 7 years’ sales/Relationship Management experience.
  • Experience of managing major regional accounts at head office level.
  • Highly self-motivated.
  • Proven work experience as a key Senior account manager
  • Skills  and attitudinal Applicable
    ·         Hands on experience with CRM software and MS Office (particularly MS Excel)

    ·         Familiarity with sales performance metrics

    ·         Excellent communication skills with a customer service attitude

    ·         Team management skills

    ·         Strong analytical and organization skills

      Salary Range:

     

    §  Very sustainable and with performance incentives.
    Location of operation
    §  Lagos
    Application should be sent to resume@HRLeverageAfrica.com  and CC: TheHRLeverageAfrica@gmail.com

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